Sweeping victory at World Travel awards - Posted on Oct 17, 2013
In what can only be described as an astounding victory, The Saxon Hotel, Villas and Spa and Shambala Private Game Reserve triumphed with leading honors at the World Travel Awards Africa last night at the Safari Park Hotel & Casino in Nairobi, Kenya.
Earmarked as one of the evening’s big winners, the Saxon was named “ Africa's Leading Boutique Hotel”, “South Africa's Leading Boutique Hotel” and “Africa's Leading Hotel Suite” for the Nelson Mandela Platinum Suite. Adding to this revered honour, the hotel’s private game reserve Shambala took home the trophies for“ Africa's Leading Private Game Reserve” and “South Africa's Leading Private Game Reserve”.
Commenting on the surprising achievement, Managing Director George Cohen was truly honoured and credited the teams at both Saxon and Shambala for the award. “Our employees have such a passion for the industry and love what they do. This is evident in their personalised and attentive service which has earned them these highly respected awards. Our teams at both properties share a common objective to provide our esteemed guests with the finest service, 24 hours a day,” he began. “To receive five awards at the World Travel Awards Africa is a testament to our ability to providing only the very best quality product and service offering. The Saxon and Shambala’ saward - winning service is also owed to our philosophy and company culture where each and every employee’s purpose is focused on enhancing the guest experience and we work tirelessly to anticipate and exceed our guests’ expectations. It’s all about the personalised touch and going that extra mile and I believe this is indeed what guests return time and again for.”
The World Travel Awards celebrates its 20th Anniversary this year and is acknowledged across the globe as the ultimate travel accolade, celebrating those companies, organisations and brands that are pushing the boundaries of industry excellence in product and service.
The properties have also been nominated in the World category which takes place later this year, as“ World's Leading Boutique Hotel”, “World's Leading Hotel Spa “and “ World's Leading Hotel Suite: Nelson Mandela Platinum Suite” for the Saxon Hotel, Villas and Spa, while Shambala Private Game Reserve has been nominated for “ World's Leading Private Game Reserve” and “World's Leading Luxury Lodge”.